• Expenses

    2024-11-30 11:08 PM
    Go to Setup, Finance, Expense categories and add your cats there.   Then from the main menu go to Expenses o add new expense click on the aside menu Expenses and Record Expense....
  • Setting up Ticketing

    2024-11-30 11:12 PM
    Go to Setup, Support and you will see Support.   First go to Ticket Statuses and set that.   Then go to S...
  • Setup Finance and Billing

    2024-11-30 11:13 PM
    Go to Setup, Finance.  Here you will see Tax Rates, Expense Categories, Currencies and Payment Modes. Payment modes are offline payments. For Credit Card and Paypal go to Setup-> Settings->Payment Gateways...
  • Your Billing Account

    2024-11-30 11:26 PM
    To use our system is free.  You can upgrade your plan on the fly by going to Setup, My account, Billing and customize. ...
  • Customer Area

    2024-11-30 11:35 PM
    Each of your customers can have their own login.  This supplies things such as invoices they've paid, tickets they made.   They can create a ticket on the portal.  Customers love this. When you create a customer, add new...
  • You can setup recurring invoices for your customers.  Just to to Invoices, search for your client and then use the recurring drop down.  They will get an invoice reminder....
  • Ticketing Form Link

    2024-11-30 11:56 PM
    You can setup a link to your ticketing form from your website. First go to Setup, Support, Departments and add your departments such as "Support" and "Billing" Use this link https://YOURTENANTID/mspcrm.net/for...
  • You can auto bill your customers for recurring monthly invoices.  Set it and forget it and get paid! You will need the following: Stripe Account Stripe API Key Create Subscriptions in Stripe Crea...
  • If you want to get new customers in your CRM use the Web To Lead Form.   To create new web to lead form, from the main admin menu navigate to Setup->Leads->Web To Lead. First...
  • Go to Setup, Settings, Email.  Use PHPMailer Outlook/Office accounts are not supported for sending emails via SMTP as Microsoft dropped support for the regular SMTP connection. Google works well, but you need to...
  • create a new task, from the main menu navigate to Tasks and click on the New Task button. Subject...
  • Employee Time Sheets

    2024-12-12 6:07 PM
    Setup your employee's hourly rate before assigning a task.  (Setup, Staff, Hourly Rate) Your employees can set time using the Tasks you assign them.  See this article at (...
  • Your privacy is valuable to us.  Please visit this page to see our Non Compete and Non Disclosure agreement. https://itsuppo...